We are discussing an issue related to AOL Email where the users failed to download and install the AOL Desktop Gold. We are providing the solution to the users with instructions to resolve the issue. The users are required to follow the instructions and in case they failed to do so then they have another option to resolve the issues through AOL customer care number 1-866-702-5317 where they can get the assistance of our well qualified technicians.
We are providing the solution with instructions for the users and they have to follow the same to resolve the issues.
From an older version of AOL Desktop
In the menu bar:
1. The users have to click on Services.
2. The users have to Click My Benefits then The AOL My Benefits page opens.
3. The users have to scroll down to AOL Desktop Gold, Click DOWNLOAD FOR ANOTHER COMPUTER.
4. Now Click on Save.
5. Follow the steps in the “From AOL Desktop” section below to finish the install.
From a web browser
1. The users have to sign in to their AOL account at mybenefits.aol.com.
2. Under “All Products,” scroll to “AOL Desktop Gold.”
3. Now the users have to click Download Now.- A new window/tab opens.
4. Click Upgrade Now.
5. Click Download AOL Desktop Gold Now. -The user’s download should start automatically.
6. The users have to follow the steps in the “From Windows File Explorer” section below to finish the install.
From the email you received
1. The users have to Search their inbox for the subject line “Get Started with AOL Desktop Gold.”
2. Now they have to open the email.
3. Now they have to click on Download AOL Desktop Gold or Update Now.
4. They have to navigate to their Desktop and click Save. -Their download starts.
5. Follow the steps in the “From Windows File Explorer” section below to finish the install.
As we can see and observe it that the user’s issue can be resolved by following the instructions. If the users face any kind of errors while following the instruction and failed to resolve the issues then they have another option to resolve the issue through Download AOL Desktop Gold where they will be assisted by our qualified technicians to resolve the issues within a short span of time.